Privacy and Data Protection Agreement

This Privacy and Data Protection Agreement ("Agreement") explains how Duplicate SKU Sync ("App") collects, uses, stores, and protects the personal information of Shopify merchants ("You" or "Your") who install or use the App.

By installing or using the App, you agree to the terms of this Agreement.

1. Information We Collect

To provide our services, the App may collect certain information from your Shopify store, including:

  • Merchant name
  • Email address
  • Store information
  • Product and inventory data required for inventory synchronization
  • App configuration and settings

We collect only the information necessary to operate and improve the App.

2. How We Use Your Information

We use the information we collect to:

  • Synchronize inventory across duplicate SKUs.
  • Provide, maintain, and improve the App.
  • Communicate with you regarding support, updates, and important service notifications.
  • Diagnose technical issues and improve performance.
  • Enhance the overall functionality and user experience.

We do not use your data for purposes unrelated to providing the App's services.

3. Data Storage and Security

We are committed to protecting your data.

Your information is stored using industry-standard security practices and protected against:

  • Unauthorized access
  • Data loss
  • Alteration
  • Disclosure
  • Destruction

We implement appropriate technical and organizational safeguards to help ensure the confidentiality and integrity of your data.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Your information may only be shared:

  • When required by applicable law or legal process.
  • With trusted service providers who assist us in operating the App.
  • With affiliated companies solely for providing and supporting our services.

Any third parties receiving your information are required to protect it appropriately.

5. Data Retention

We retain your information only for as long as necessary to:

  • Provide the App's services.
  • Meet legal and regulatory obligations.
  • Resolve disputes.
  • Enforce our agreements.

When your data is no longer required, it is securely deleted or anonymized where appropriate.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Restrict or object to certain processing activities.
  • Request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact our support team.

7. Changes to This Agreement

We may update this Privacy and Data Protection Agreement from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates become effective upon publication. Continued use of the App after changes take effect constitutes your acceptance of the revised Agreement.

8. Contact Us

If you have any questions about this Agreement or our data processing practices, please contact us:

[email protected]

By using Duplicate SKU Sync, you acknowledge that you have read, understood, and agree to this Privacy and Data Protection Agreement.