Yes. You can request cancellation of an eligible FBA/MCF fulfillment directly from the Shipr app.
- Open Shipr in your Shopify admin.
- Go to the FBA section and locate the order submitted to Amazon through Shipr.
- Click Cancel FBA Order and confirm the request.
Shipr sends the cancellation request to Amazon. However, submitting a request does not guarantee cancellation. Amazon determines whether the fulfillment can still be cancelled based on its current status.
If Amazon successfully cancels the fulfillment, Shipr updates the Shopify order according to your selected Shopify order cancellation setting. By default, the Shopify order is marked as canceled. You can change this behavior to leave the Shopify order status unchanged.
For setup instructions, see How to Manage Shopify Order Cancellation Settings in Shipr FBA.