By default, Shipr automatically marks the Shopify order as canceled after Amazon successfully cancels the associated FBA/MCF fulfillment. You can change this behavior using the Shopify order cancellation settings in Shipr. The available options are:
- Mark the Shopify order as canceled: Shipr automatically marks the Shopify order as canceled after Amazon successfully cancels the fulfillment. This is the default setting.
- Do not update the Shopify order status: Shipr leaves the Shopify order status unchanged, allowing you to manage the Shopify order separately.
You can configure a default preference and, where supported, select a different option for an individual order.
Please note that this setting does not determine whether Amazon accepts the cancellation request. It only controls how Shipr handles the Shopify order status after a successful Amazon fulfillment cancellation.
For setup instructions, see How to Manage Shopify Order Cancellation Settings in Shipr FBA.