FAQs
The Variant Description block still appears even after deleting the metafield. What should I do?If the Variant Description block still appears after deleting the " neo.variant_description " metafield, it’s likely because the field’s saved values were not removed. You can fix this in either of thHow to delete Metafields created using the Neo App block?The steps to delete metafields created with Neo App blocks are the same for all. For example, you can follow the instructions provided for the variant description block. When you set up the Variant DeCan I use my own metafield to show content in the Variant Description Block?Yes, you can use your own existing metafield ( variant level ) with the Variant Description Block in the Neo app. To do this: Add the Variant Description Block to your product template via Online StorCan I customize the text for each status in the Variant Inventory Status Block ?Absolutely! You can enter custom text for Low Stock , In Stock and Out of Stock in the block settings to match your store voice.Do I need to create metafields for Variant Inventory Status block to work?No, the block directly reads inventory data from Shopify. Just add the block and set your threshold values.Can I use Neo Product Blocks on an unpublished theme?Yes! Neo Product Blocks work perfectly on unpublished (draft) themes as well. This allows you to set up and preview the blocks on your store’s staging environment, so you can test the overall look, feWill Neo Product Blocks affect my store’s loading speed?No. Neo Product Blocks are built with lightweight, optimised code to ensure they load quickly without slowing down your store, even on mobile devices.How does the Variant Inventory Status Block decide which status to show?You can set threshold values inside the block settings (e.g., Low Stock below 10, Ready to Ship above 10, Out of Stock at 0). Based on the current inventory count of the selected variant, the block wiHow to connect metaobjects for FAQ collapsible Block ?You can connect metaobjects in three ways: 1. Dynamically in Bulk Fetches all the data stored in the metaobjects. Displays entries automatically based on the product-level assignments. Note : Empty thHow to connect metaobjects for Product Discount Block ?You can connect metaobjects in three ways: 1. Dynamically in Bulk Fetches all the data stored in the metaobjects. Displays entries automatically based on the product-level assignments. Empty the "MessCan I choose which payment icons to show or hide?By default, the block shows all active payment providers. If you wish to hide certain icons, you can manage visibility from the block’s settings in the theme editor. You can find the list of SupportedDo I need to upload payment icons manually?No, the block comes with built-in icons for all supported payment methods.How to hide blocks for specific Products ?If you’ve assigned entries/values to a block but don’t want it to appear on certain products, you can easily control this using a Boolean metafield . Create a Boolean metafield (True/False). Assign itList of payment Icons supportedFind the payment icon names below: Afterpay Affirm Alma Amazon_Pay Anyday Apple_Pay Atome Bancontact Bitcoin Boleto Boost Cartes_Bancaires Dankort Discover diners-club Elo FPX fashioncheque Giropay Go