Visitor Counter

The Visitor Counter lets you display the number of visitors viewing or who have recently viewed a product. Showing real-time customer activity creates a sense of urgency, encouraging shoppers to complete their purchase before they miss out.

Whether you're promoting a best-selling product or a limited-time offer, the Visitor Counter helps build customer confidence by showing that other shoppers are interested in the same product.

Example Badges:

56 visitors in the last hour

7 people are currently viewing this product


How to Add the Visitor Counter

Displaying the Visitor Counter is simple.

Step 1: Open Dynamic Data Fields

Navigate to:

Prime Dashboard → Dynamic Data Fields

Screenshot 2026-07-02 154849.png

Step 2: Configure Visitor Counter Settings

Open the Visitor Counter Settings page. Select the timeframe you want to use when calculating visitor activity.

For example:

  • Last 15 minutes
  • Last 30 minutes
  • Last 1 hour
  • Last 24 hours

Save your changes.

Screenshot 2026-07-02 155031.png


Step 3: Add the Dynamic Data Field

While creating or editing a Badge, insert the following dynamic data field into the badge text:

{{VisitorCounter}}

Example:

{{VisitorCounter}} visitors in the last hour

or

{{VisitorCounter}} people are currently viewing

The badge will automatically display the visitor count based on the timeframe configured in the Visitor Counter settings.

Example Use Cases

Use the Visitor Counter to create engaging badges such as:

  • 56 visitors in the last hour
  • 7 people are currently viewing
  • 124 shoppers viewed this product today
  • Trending Now – {{VisitorCounter}} recent visitors

Important Notes

  • The {{VisitorCounter}} dynamic data field is available for Gold plan users only.
  • Visitor Counter badges are supported only on Shopify product pages. They are not displayed on collection pages, homepage, search results, or other store pages.
  • If your subscription is downgraded from the Gold plan, badges using the Visitor Counter will stop displaying until you upgrade again.